Thank you for shopping with House of Modern Vintage. Every order is carefully inspected and packed in our New Orleans studio to ensure it arrives exactly as described.

By placing an order, you acknowledge that you have reviewed and agree to our shipping and return policies.

RETURNS

We accept returns of eligible items within 5 days of delivery.

To request a return, please contact us within this timeframe before sending your item back.

Return Eligibility

To be eligible for a refund, items must be returned:

• In their original condition
  
• In their original packaging
  
• Free from damage or signs of use
  

Returns that do not meet these requirements will be refused.

Return Shipping & Refunds

• Return shipping costs are the responsibility of the customer.
  
• House of Modern Vintage will provide a prepaid return label, the cost of the label will be deducted from your refund.
• The cost of the return label will be the same as the original shipping cost.
  
• Customer is liable for all shipping charges in the event of a returned order. House of Modern Vintage does cover return shipping charges for items that were sent incorrectly or damaged in transit.
  
• Approved returns are subject to a 15% restocking fee.
  
• Refunds are issued after the returned item has been received and inspected.
  

SHIPPING

Orders are carefully packed and shipped from our New Orleans studio.

Tracking information will be emailed once your order has been dispatched.

Delivery Responsibility

Once a package has been marked as delivered by the carrier, House of Modern Vintage is not responsible for lost or stolen packages. We recommend shipping to a secure location and monitoring tracking information closely.

Signature Confirmation

Signature confirmation is available upon request at checkout for eligible orders. Certain high-value shipments may require a signature upon delivery.

Damaged Shipments

If your package arrives with visible shipping damage, please contact us within 48 hours of delivery and include photographs of:

• The exterior packaging
  
• The shipping label
  
• The damaged item
  

This allows us to assist with filing a claim with the carrier.

VINTAGE ITEMS

Many of our vintage pieces are one of a kind and may show minor signs of age or wear. Any notable imperfections are photographed and described in each product listing. For additional photos, please email info@houseofmodernvintage.com.