Thank you for shopping with House of Modern Vintage. Every order is carefully inspected and packed in our New Orleans studio to ensure it arrives exactly as described.

By placing an order, you acknowledge that you have reviewed and agree to our shipping and return policies.

RETURNS

We accept returns of eligible items within 7 days of delivery. Return requests must be submitted within this timeframe and approved before merchandise is sent back.

Return Eligibility

To be eligible for a refund, items must be returned:

• In their original condition
• In their original packaging and packing materials
• Free from damage or signs of use

Returns that do not meet these requirements may be refused.

Return Shipping & Refunds

Approved returns are subject to a 15% restocking fee. Original shipping charges are non-refundable.

Customers are responsible for arranging and paying for return shipping. All returns must be sent using a trackable shipping service and must be insured for the full value of the merchandise being returned.

Approved returns must be shipped within 5 days of approval and carefully repacked using the original packaging and packing materials. Tracking information must be provided to House of Modern Vintage once the return has been shipped.

Customers are responsible for returned merchandise until it is safely received by House of Modern Vintage. House of Modern Vintage is not responsible for items that are lost or damaged during return transit. For this reason, full-value shipping insurance is required. Any claim for loss or damage occurring during return shipment must be made by the customer with the shipping carrier or insurance provider.

Once your return has been received and inspected, the refund, less the 15% restocking fee and any other applicable non-refundable charges, will be issued to the original form of payment.

If an item arrives damaged or you receive an incorrect item, please contact us directly rather than submitting a standard return request. House of Modern Vintage will cover return shipping for items received incorrectly or damaged in transit.

SHIPPING

Orders are carefully packed and shipped from our New Orleans studio.

Tracking information will be emailed once your order has been dispatched.

Delivery Responsibility

Once a package has been marked as delivered by the carrier, House of Modern Vintage is not responsible for lost or stolen packages. We recommend shipping to a secure location and monitoring tracking information closely.

Signature Confirmation

Signature confirmation is available upon request at checkout for eligible orders. Certain high-value shipments may require a signature upon delivery.

Damaged Shipments

If your package arrives with visible shipping damage, please contact us within 48 hours of delivery and include photographs of:

• The exterior packaging
• The shipping label
• The damaged item

This allows us to assist with filing a claim with the carrier.

VINTAGE ITEMS

Many of our vintage pieces are one of a kind and may show minor signs of age or wear. Any notable imperfections are photographed and described in each product listing. For additional photos, please email info@houseofmodernvintage.com.

FINAL SALE

Certain items are designated as Final Sale due to their unique, custom, vintage, or oversized nature. This may include select vintage pieces, oversized furniture and décor, and all custom or made-to-order items.

Items marked Final Sale on the product page are not eligible for return, exchange, or refund. We encourage you to review all product details, dimensions, photographs, and condition notes carefully before purchasing.

If you have any questions about a Final Sale item prior to purchase, please contact us—we’re always happy to provide additional information or photographs.